FAQs

Do you offer refunds


We offer refunds up to 10 days after the board has shipped. We do not offer refunds for custom or engraved boards.




Can I choose the size of my favorite piece?


Traditionally cutting boards are 18x12. Differnet sizes are availale upon request. If you would like a piece in a different size please email me at linda@badjadeart.com to discuss. Boards larger than 18x12 may incur an additional fee.




Is my payment information secure?


Your online order is secured using modern SSL encryption. This way, we meet the standards for modern online purchases and always guarantee you the securest of transactions.




What methods of payment are accepted?


You can pay by credit card or PayPal. To pay with PayPal, simply log in to your PayPal account when prompted to do so, review your order, and approve the payment. Credit card payment is possible with Visa, MasterCard, and Maestro. We use the payment service provider Wix Payment Solutions for credit card payments.




I have a question before ordering


I will be glad to answer any questions, email me at linda@badjadeart.com and I will respond as fast as possilbe.





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